Then there is the issue of waiting weeks for confusing answers that need clarification. Why would you offer deep discounts, and then take that away when an organization wants to buy your software? Either have discounts or don't, but that's a strange carrot to wave and then pull back. We have no problem paying full price for user licensing (desktop and laptop), or no problem with a volume system for users adding multiple machines. But if you buy one, then another the next day (for the same user, or even group of users) there is no discount. If you buy two licenses 'at the same time' there is a deep discount. When comparing quality of ongoing product support, reviewers felt that Thunderbird is the preferred option. Reviewers felt that Thunderbird meets the needs of their business better than eM Client. However, an attempt to purchase extra licenses took close to two weeks for a reply (weeks, not days). However, eM Client is easier to set up, while reviewers preferred administration and ease of doing business with Thunderbird overall. Some language barriers which is okay, I can work with that. I reached out to support, which is very weak. No ideal but not a big deal, I went through their website and there was mention of volume discounts. Mailbird è uno dei migliori e più popolari client di posta elettronica desktop per Windows. However, I discovered the software is machine licensed, not user licensed, so need to buy separate licenses. After a while I wanted to put it on my laptop too to stay consistent (majority of time is at desktop, some meetings and travel with laptop). I demo'd the software personally to see how it worked for organizational consideration. I submitted header comparisons between all sorts of mixed up messages showing no difference. Why you ask? They blame it on "incomplete headers". They're not interested at all in fixing it.īeyond that, e-mails in the inbox show that they are from different people, people that I haven't talked to since I created my e-mail account. I offered for free, since it's been 2 years. I now am forced to just send them an e-mail every two weeks saying "Hello? Any update?". I submitted countless documents, proof and technical information to support, and all they do is ignore me. You can't search by e-mail address, or name, subject nothing. If I have an upcoming meeting, occasionally (1 time out of 30) I can find the e-mail by typing in any ONE word that I can think MIGHT be in the e-mail message. 99% of the time I am stuck using my cell phone to reply to people because eM client search doesn't work. Sometimes it is there, sometimes it isn't. If I am looking for an e-mail from my #1 client, I first have to look on my cell phone, find the date and time in eM client and then sort by the Received By name.
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